Terms and Conditions

By booking a taxi with Sarashwathy Tours & Travels (“Sarashwathy Cabs”) through this website, phone or WhatsApp, you agree to the following terms.

Booking and confirmation

• A booking is confirmed only after we confirm it by call, SMS or WhatsApp with the car and fare details.
• Please give correct pickup address, contact number and travel time. Delays caused by incorrect details may be charged as waiting time.

Fares and charges

• Fares are calculated per km as listed on our Tariffs page, plus driver bata.
• One way trips have a minimum billing of 130 km. Round trips have a minimum of 250 km per day in Tamil Nadu and 300 km per day for other states.
• Toll, parking, state permit and hill station charges are extra and payable as actuals.
• Distance is measured from the pickup point to the drop point as per the odometer or map route.
• Waiting beyond 30 minutes and changes to the route may be charged extra.

Payment

Payment is made to the driver or to our office at the end of the trip by cash or UPI unless agreed otherwise.

Cancellation

Please inform us as early as possible if you need to cancel. Cancellation after the car has left for pickup may attract a charge to cover the driver’s travel.

Passenger responsibilities

• The number of passengers must not exceed the seating capacity of the vehicle.
• Carrying illegal goods, smoking or consuming alcohol in the car is not allowed.
• Passengers are responsible for their luggage and belongings.
• Any damage caused to the vehicle by passengers will be charged.

Delays

We are not liable for delays caused by traffic, weather, road conditions, breakdowns or other events beyond our control. In case of a breakdown we will arrange an alternate vehicle as soon as possible.

Changes

We may update these terms and our fares at any time. The terms in force on the date of your booking apply.

Contact

For questions call or WhatsApp +91 86677 99567.